Support

In an effort to provide our users with the best possible experience we set up a number of support options, programs, and tools. Support is provided by the folks at Paradigm-360 (Paradigm-360.com/the-company/whos-who ) who are the developers of the program and are generally available 9-5 EST M-F excluding major holidays and on occasion and by scheduled appointment on weekends. You can call or e-mail us at 914-301-5838

On 99% of all the windows in the FileMaker powered editions of 360 Difference solutions there is a "Bug &Suggestion" button that on clicking will create an email that you can use to tell us about a problem you are having or give us a suggestion for a feature or tool you’d like to see and a "Help" button that will connect you to The 360 Difference Online Help System (coming soon with video and text explanations of procedures).

You will also find a category in our Developer’s Blog to answer your Frequently Asked Questions .